Our Policy

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Sawubona Project is committed to protecting the privacy of its donors, supporters, employees, and other stakeholders. We value the trust of those we deal with, and of the public, and recognize that maintaining this trust requires that we be transparent and accountable in how we treat the personal information that you choose to share with us. 

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How Do We Collect Information?

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During various activities, Sawubona Project gathers and uses personal information. This information may be obtained only from: 

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• Donors

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• Event Attendees

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• Members who have subscribed to our newsletter

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• Volunteers

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• Others who have shown an interest in Sawubona Project

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This information is collected by a variety of methods: phone, mail, email, online, or in person. Anyone from whom we collect such personal information should expect that it will be carefully protected and that any use of or other dealing with this personal information is subject to express or implied consent. Our privacy practices are designed to achieve this.

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What Personal Information Do We Collect?

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Personal information collected by Sawubona Project may include: name, address, and other contact information, credit card or bank account information for donation purposes, the programs that an individual may wish to support, language preferences, demographic information such as age and gender, and communication preferences for marketing purposes.

 

How Do We Use and Disclose Your Personal Information?

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Sawubona Project collects personal information to service your account, understand your giving preferences, and provide you with relevant communications and marketing materials. This information is used to:

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• Deliver services to provide information about events, membership and donations

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• Thank supporters, fulfill subscriber and donor benefits and issue tax receipts 

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• Invite supporters to special events

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• Solicit donations

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• Make service phone calls and emails

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• Facilitate organizational audits

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Sawubona Project is committed to using personal information in a respectful and useful way. Sawubona Project is also committed to making sure patrons do not receive more than a reasonable number of emails, letters or phone calls. Generally, we will only use or disclose personal information for the primary purpose that it was collected or for a purpose related to the primary purpose that you would reasonably expect it to be used. Sawubona Project will not sell, rent, or share your personal information.

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How Do We Store Your Information?

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Personal information is stored in our database(s) on a secure server and in hard copy files. Only authorized Sawubona Project personnel have access to this information. Sawubona Project uses personal information to better serve our patrons and to expand our community of support.

 

Accountability

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Sawubona Project does its best to ensure that all information is recorded accurately—if you notice any errors in our correspondence with you, or if your personal information changes, please contact us at info@sawubonaproject.com to update your file.

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If you do not wish to be contacted by phone, mail, or email, please contact us. We will ensure that your request is honoured. If you have any questions about Sawubona Project’ privacy policy or concerns about the way that your information is being used, please contact us.